Week 9 APPT
Today were doing Customer Service relations.
I personally find it boring as i know all these things already. We were showed a video in the morning to do with customer service it was out of date and it was boring at the same time, Yes it did have some main points of communication skills in there, but i'm sure a lot of the people would of figured it out on their own without watching the video.
I also find it that its better if the lecturer talks more rudder than just showing us a video than heading of to do group work. Overall i think its a good course for people that struggle with speaking out in group so will help them improve.
Thanks for your reflection Goran. The video is out of date yes but the concepts shown there is useful and very hard to find in latest videos. There is mixed feedback coming from students...some loved it and some think its too old. I guess everyone has different preferences.
ReplyDeleteRashika.